We decided to sit down and have a short chat with our longest standing team member, Brittany McKenna.
Brittany joined the Definitiv Group back in May 2013 as a young and budding Trainee Payroll Officer. Recently promoted, Brittany is now our Payroll Team Lead, responsible for overseeing all our payroll outsourcing clients.
Make yourself a cup of tea, sit back and take a 3-minute break to find out more about one of our awesome team members.
Q: Tell us a bit about yourself?
My name is Brittany McKenna, I am the Payroll Team Lead at the Definitiv Group. I will have been with the company for five years this coming May. I started with the company as a Trainee Payroll Officer back in May 2013 and have never wanted to leave.
Outside of work I like to keep fit and healthy. I enjoy being involved in my local CrossFit centre and when I can, I compete in local and international competitions.
Q: Tell us about your new role as Payroll Team Lead?
In my new role as Payroll Team Lead, I am slowly taking a step back from the day-to-day payroll processing and focusing more on supporting the payroll team.
In a nutshell I am responsible for implementing policies and procedures, team training and ensuring the payroll team meet all deadlines and KPI’s to make sure we are doing the best for our clients.
Q: What do you enjoy the most about your role?
My favourite part of my job is the constant learning. Every company’s payroll is different, and I like learning the reasoning behind why certain things are processed the way they are within a particular payroll. For example, some companies have multiple allowances or additions that are only applicable for certain periods of the day. I enjoy working out how to apply them correctly.
Q: What do you love about working at Definitiv Group?
Without sounding cliché, Definitiv is the best company I have ever worked for.
The office has such a friendly and open feel about it as soon as you walk through the door and I genuinely love coming into work every day. Definitiv, is the first company I have been a part of that actively encourages open communication and shares wins as a team. It’s definitely why everyone is so supportive of each other and gets along so well. When you work together so well, it makes work so much easier as issues are picked up and investigated quicker and tasks are completed much more efficiently.
The Definitiv software is another reason why I love working for the company. The software is so exciting and its great to be a part of such an innovative organisation. Even though the Definitiv software has made my job easier, it also provides constant opportunities to learn and develop new skills. Since using Definitiv, my knowledge on end to end payroll processing has significantly grown.